Shipping policy
At Woofidoo, we take pride in delivering your pet's favorite essentials with care and reliability. Below is everything you need to know about how your order is processed and shipped.
Shipping Coverage
We ship worldwide. All orders are dispatched from our facility in Everett, Washington, United States.
Delivery Timeline
Estimated Total Delivery Time
Measured from the date you place your order, including processing:
- United States & Canada: 8–12 business days
- United Kingdom & Europe: 10–14 business days
- Australia & New Zealand: 9–13 business days
- Rest of the world: 12–16 business days
Delivery timelines are estimates and may be affected by carrier delays, customs clearance, holidays, weather conditions, or other external factors beyond our control.
Processing Time
1–2 business days (Monday–Friday)
During this time, your order is prepared and handed off to one of our trusted shipping partners. This is already included in the estimates above.
Order Cutoff Time
5:00 PM (PST), Monday–Friday
Orders placed after the cutoff will be processed on the next business day.
Shipping Fees
Free standard shipping on all orders, worldwide. No minimum purchase required.
Customs, Duties & Import Taxes
Depending on your destination country, your order may be subject to import duties, taxes, or customs fees. Any such charges are determined by your local customs authority and are outside our control. If you would like clarification on possible charges for your country before ordering, contact us at team@woofidoo.com and we’ll be glad to help.
Shipping Carriers
We work with reputable carriers to ensure your order arrives safely, including USPS, UPS, and FedEx, along with local delivery partners in the destination country. Carrier selection is based on destination and package requirements.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number.
You can monitor your delivery status at any time through our Order Tracking page.
Delivery Support
If your package is delayed, arrives damaged, or appears missing, please contact our support team promptly. We’re happy to assist and will work with the carrier to resolve the issue as quickly as possible.
Need Assistance?
For additional details, please visit our FAQ section or contact our customer support team directly.
Contact Information
Store Name: Woofidoo
Address: 10021 12th Ave SE, Everett, Washington 98208-4817, United States
Email: team@woofidoo.com
Phone: +1 206-291-7548
Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (PST)
We aim to respond to all inquiries within 1–2 business days.