Shipping policy
At Woofidoo, we take pride in delivering your pet's favorite essentials with care and reliability. Whether it's a cozy bed, a new toy, or daily must-haves for your furry family member, below is everything you need to know about how your order is processed and shipped.
Shipping Coverage
This shipping policy applies to orders delivered within the United States.
Delivery Timeline
Order Cutoff Time
5:00 PM (PST), Monday–Friday
Orders placed after the cutoff will be processed on the next business day.
Processing Time
1–2 business days (Monday–Friday)
During this time, your order is prepared and handed off to one of our trusted shipping partners.
Transit Time
6–8 business days (Monday–Friday)
Estimated Total Delivery Time
7–10 business days
Delivery timelines are estimates and may be affected by carrier delays, holidays, weather conditions, or other external factors beyond our control.
Shipping Carriers
We work with reputable carriers to ensure your order arrives safely, including:
- USPS
- UPS
- FedEx
Carrier selection is based on destination and package requirements.
Shipping Fees
Free Standard Shipping
- All U.S. orders ship free of charge
- No minimum purchase required
Delivery Support
If your package is delayed, arrives damaged, or appears missing, please contact our support team promptly. We’re happy to assist and will work with the carrier to resolve the issue as quickly as possible.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number.
You can monitor your delivery status at any time through our Order Tracking page.
Need Assistance?
For additional details, please visit our FAQ section or contact our customer support team directly.
Contact Information
Store Name: Woofidoo
Address: 750 W San Jose Ave L2, Claremont, California, 91711, United States
Email: team@woofidoo.com
Phone: +12062917548
Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (PST)
We aim to respond to all inquiries within 1–2 business days.